Question 1

What is the best way to contact us??

Accepted Answer

The easiest way to contact us is via Instagram or by e-mail at info@gopigorgohome.shop. We will generally reply within 24 – 48 hrs.

Question 2

What’s the shelf life?

Accepted Answer

All meals are MAP Packaged (packaged in a modified atmosphere) and have a shelf life of 7 days from receipt of delivery when refrigerated.

Question 3

What happens if I receive damaged goods?

Accepted Answer

If the trays that your meals have arrived in have burst, please contact us via email and we will do our very best to rectify any situation.
If you think the weld seal of the tray has been compromised, the meals will perfectly safe to eat and can be stored and consumed within 2 days from delivery date (e.g. meal arrives Monday this would be fresh until Wednesday).

Question 4

How do I cook the meals?

Accepted Answer

All meals are designed to be heated in the microwave. Specific instructions are included on the labelling of the individual meals.

Question 5

How do I store the meals?

Accepted Answer

Meals must be refrigerated immediately between 1-5°C upon receipt of delivery

Question 6

Allergy advice

Accepted Answer

We cannot cater for specific allergies as we batch cook our food. Please see ingredients prior to ordering, they are listed on each meal.

Question 7

Where are the macros of each meal?

Accepted Answer

Go to the ‘Main Meals’ page and you will find the nutritional info under each meal. Individual macros can also be found on the exterior sleeve.

Question 8

What are the delivery days?

Accepted Answer

We Deliver Tuesday to Friday, estimated time slots between 9am & 6pm.

Question 9

When will I receive my order?

Accepted Answer

If your order is placed before our daily cut off time (12pm) you will get your delivery the next working day.

For example: 
If you place your order on Wednesday @ 11am your delivery will be with you on Thursday.
Or
If you place your order on Wednesday @ 2pm your delivery will be with you on Friday.

Weekend Orders!
If You place your order between Thursday after 12pm and Monday before 12pm it will be delivered on the following Tuesday.

Question 10

Where do you deliver to?

Accepted Answer

We deliver all across Northern Ireland and The Republic of Ireland via DPD.

Question 11

Is the packaging recyclable?

Accepted Answer

Yes, all film is A-Pet and trays are C-PET plastic and can be recycled at all local kerbside recycling bins.

FAQ's

Frequently asked questions